CF Care Connect is a service brand operated by CF Outsourcing Solutions, LLC. This Privacy Policy describes the personal data collected through cfcareconnect.com, how the website operator uses and shares that data, your rights and choices, and how to contact us regarding our privacy practices.
Throughout this Policy, the terms "we," "us," and "our" refer to CF Outsourcing Solutions, LLC as operator of the CF Care Connect website. This policy does not replace privacy or HIPAA notices governing client care-management services or approved PHI channels.
1. Overview
We collect personal data to operate the CF Care Connect website, respond to program inquiries, route requests to the right team, maintain security, and improve the site. In this Policy, "you" refers to a visitor to the site or a person who submits an inquiry through one of our forms.
2. Personal Data We Collect
a. Data You Provide to Us
Personal Data is any information that can identify an individual. We collect this data when you interact directly with us, for example:
- Program Inquiry Forms: Full name, business email, phone number, organization, program interest, estimated patient volume, timeline, message, consent, landing page, referring CF company, and applicable UTM fields.
- Email or Phone Contact: The contents of your message and any contact details you choose to share so we can respond.
This website does not offer user accounts, payment processing, or an SMS messaging program, so we do not collect registration credentials, payment card data, or mobile-carrier data for those purposes.
b. Information Collected Automatically
We use cookies and similar technologies to collect technical and usage data, such as:
- Browser and device information,
- IP address,
- Page visits and site interactions.
Optional Google Analytics and cross-domain measurement across CF websites are used only after analytics consent is provided.
3. How We Use Personal Data
Your data is used to:
- Respond to program inquiries and route them to the appropriate team,
- Schedule and support discovery conversations you request,
- Communicate with you about your inquiry (including follow-up marketing communications, if consented),
- Understand how the website is used, with consented analytics, to improve content and navigation,
- Maintain the security and integrity of the website,
- Comply with legal obligations.
4. How We Disclose Personal Data
We do not sell or rent your personal data. We may share it with:
- Internal CF teams who need it to respond to your inquiry,
- Service providers who support hosting, email delivery, scheduling, and analytics, under confidentiality obligations,
- Legal or regulatory authorities, where required by law,
- Parties involved in a corporate merger, sale, or acquisition.
5. Your Rights and Choices
You may:
- Opt-out of marketing communications,
- Request access to, correction, or deletion of your data,
- Request data portability,
- Withdraw consent (where applicable).
To exercise these rights, please contact us or call 702.602.4042.
6. Security and Retention
We implement administrative, technical, and physical safeguards to protect your data. We retain personal data as long as necessary for legal, financial, or operational purposes. For details on the safeguards supporting healthcare-related engagements, see our Security and Compliance page.
7. Do Not Track (DNT)
Our Sites do not respond to browser-based DNT signals. We require certain tracking technologies for secure and effective site performance. We do not permit third-party tracking across external sites.
8. International Data Transfers
Your data may be stored and processed in the U.S. or other countries. We use legal safeguards to protect your information during such transfers.
9. Use by Minors
Our services are not intended for children under 13 years of age, and we do not knowingly collect personal data from minors.
10. Updates to This Privacy Policy
We may update this Policy periodically. If changes are material, we will provide notice on our website or via email, as appropriate.
11. Links to Other Websites
Our services may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
12. Jurisdiction-Specific Provisions
This Privacy Policy is governed by the laws of the United States and the State of Nevada.